Accepted Forms of Payment:
We accept checks for contracted clients only. Cash is an acceptable form of payment for one-time clients.
Payment & Cancellation Policy:
We have a customer satisfaction policy for dissatisfied clients who contact us immediately after the service is performed. We will re-service the home to make the needed adjustments. (We have a no cash refund policy.)
Payment is due upon completion of the cleaning. If you will not be home during a cleaning, please make arrangements to leave a check or pay via credit card. Returned check fee of $35.00 will be charged no exceptions!
*CANCELLATION POLICY: We require a minimum of 24 hours notice when canceling or rescheduling and prefer a 48 hr notice. If notice is not received client will be subject to a $90.00 cancellation fee (no exceptions) which will be due at next scheduled cleaning or by credit card at the time of cancellation.
*CONTRACT CANCELLATION POLICY: We require a 30-day cancellation for all residential contracts and a 60-day notice for all commercial contracts. All cancellations require a written notice.
*FAILURE TO LEAVE PAYMENT CHARGE: $15.00 for first time and credit card only for payment required if a pattern of non-payment is occurring.